Managing Change in Construction Projects: a knowledge-based approach offers a new perspective on construction project change by viewing the process of change management as a knowledge-intensive activity, where team members bring their tacit and explicit knowledge into the situation; share, create and capture this collective knowledge for future re-use in similar situations. Through this knowledge-based approach, construction teams can successfully resolve and learn from change events, leading to an overall improved performance of the industry. The book will make a significant contribution to our understanding of construction project change by offering new theoretical and practical insights and models grounded in results of case studies conducted within two collaborative construction project team settings. By demonstrating how the social construction of knowledge works in construction settings, the authors challenge the prevailing change management solutions based on `hard' IT approaches. They put forward a balanced view that incorporates both IT-based and socially constructed approaches to effective management of construction project change. helps construction managers to improve and learn through the process of construction project change presents new theoretical models and offers practical guidelines first research-based book to directly address project change from a knowledge-based perspective draws on detailed studies with construction companies, including Ballast Construction and Kier Construction encourages a move from the information driven, process integrated approach to a knowledge-based view
From the book's Foreword by Trevor Mole, Managing Director, Property Tectonics; President of the European Association of Building Surveyors and Construction Experts: `Shu-Ling and Martin have built on their research work and that of others to produce an understandable and readable insight into innovation in small professional service firms. They have successfully unravelled the complex behavioural and organisational forces taking place and created a framework to help practitioners understand the issues and to fashion the right environment in which to foster innovation and deliver economic value.' Small professional practices in the built environment are crucial to the success and long-term viability of the design, construction and property industries. This research-based book addresses the urgent need to better understand the nature and process of innovation in these important firms. The authors offer an analysis of both why and how innovation is a key competitive factor for small professional practices in the built environment. As these practices are located in different business environments and behave in different ways to other types of industry firms, the context-specific methodology to design, implement and assess innovation in small professional practices presented in this book will appeal to researchers and practitioners in surveying and design. Innovation in Small Professional Practices in the Built Environment makes a significant contribution to an underdeveloped area of innovation by offering new theoretical and practical insights and models grounded in results from a 22-month case study of a small professional practice.
